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Contact us on 01473 598852 & for Mobile & Whatsapp 07871 425550
Contact us on 01473 598852 & for Mobile & Whatsapp 07871 425550

FAQ's

1- How long can shipping usually take?
Our shipping times vary depending on your location and the product you've ordered. However, we strive to process and ship orders as quickly as possible. We aim to deliver most products in approximately 2-7 days. Once an order is placed we come back to you with a more specific date. 

2- What payment methods do you accept?
We accept various payment methods, including major credit cards, debit cards, and secure online payment platforms. You can find the available payment options during the checkout process.

3- What is your return policy?
We want you to be fully satisfied with your purchase. If you are not happy with your order, please refer to our return policy for detailed instructions on how to initiate a return, the eligibility criteria, and any applicable restocking fees.

4- How can I contact your customer support?
Our dedicated customer support team is available to assist you. You can reach us through our contact page or via the provided email address and phone number. We aim to respond to all inquiries promptly and provide you with the assistance you need.

5- Can I track my order?
All orders once placed will then have a delivery email sent to you. On the day of delivery you should receive a call.

6- What if the product I want is out of stock once ordered?
If a product is currently out of stock, you can either wait on the next availability to be delivered or simply ask for a full refund. Alternatively, you can reach out to our customer support team for assistance in finding similar alternatives or estimated restocking dates.

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